Online sellers would always want to save cost, time and effort in selling their products online. As the number of channels online sellers use to market their product increases, efficiency in dealing orders and delivery is crucial to ensure higher conversion and higher customer satisfaction. 5 online selling tips are recommended below to make sure your online business operates can operate efficiently.

5 Tips to Make Online Selling Easy & Efficient

1) Provide clear pictures and product specification

Source: http://www.apple.com/ For product-based business, having a clear picture of your product can avoid customer’s ambiguity towards your product and can save their time in making purchase decision. With clear information given, business can save time on customer support as there will be fewer inquiries. If your business is a service-based business, be sure to provide clear explanation of your service. A blueprint of your business process flow will create better understanding to your customers.

2) Offer Product Review

Customer’s reviews are more convincing as compared to product descriptions. Source: http://www.brightlocal.com/

Research data in year 2014 shows that 73% of online shoppers trust customer review where positive review will make them trust a business more. Customer review can lead to higher conversion. They can eliminate any ambiguity they post towards a product, or help in making product selection.

3) Reduce back end tasks

One significant difference between online business and retail is the necessity to deliver your products through couriers if you are selling online. For those large companies that sell thousands of items per month, it would be tedious to write all delivery addresses in thousands of airway bills. Technology has made courier easy by arranging all delivery online. Try sending via easyparcel.my, a new online platform that can save time on your delivery needs.

4) Use video

Tutorial using video makes customer understand your service flow easier.  This saves time and creates better understanding of the service you are offering. Videos are a widely shared form of media that can be used as one of the brand awareness source for your brand.

5) Make payment easy through payment gateway

Payment gets easy with PayPal and credit card transaction. If would be better if you can provide wider selection of payment method that may ease you and your customer.

Related: 5 Ways For Smart Shipping