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Step 1: Log in to your account, go to “Dashboard”>”All Shipments”, then click on “Domestic”.
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Step 2: Filter the status and select “Successful Delivered”.
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Step 3: Click on the arrow icon beside the order you wish to rate.
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Step 4: You should be able to see a “STAR” icon located at the bottom right corner. Click on it to rate for the service.
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Step 5: Rate courier’s service level by selecting the number of stars.
1 star – Poor
5 stars – Excellent
You may drop us some comments as well.
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Step 6: DONE!
Thank you for taking your time to participate in our survey! If you require any assistance please contact us at [email protected].