[NEW FEATURE] QuickReturn – Click&Go’s Steps For Customers To Book For Returned Parcel

We’re so excited to finally share this with you all. Our QuickReturn with just RM0.50 prepaid shipping for returned parcel is still up for grabs, but deal gets even better now with the advanced feature! We’ve successfully expanded our service coverage for non-EasyParcel orders to delivery back to the seller at RM5.50 nett whichever your customers want!

Hosted by EasyParcel in collaboration with Pgeon Delivery, this service allows the return process to be completed online by the customer, from booking to drop off at their selected Pgeon point upon they receiving the parcel. With this new feature, your customers can book their returning parcel with clicks and go’s steps on your website if they are dissatisfied with the item in the box.

In short, it is a self-service returns solution that automates the returns process applicable for any orders ship between Penang, Selangor and Johor without bothering the way you run your business. Isn’t it a good tool tailored for a busy eCommerce seller like you? Have a look below!

STEP 1: Go to your dashboard and click on the “QuickReturn” on your sidebar.

 STEP 2: Upload your company logo and fill in the company name, additional remark and return reason.

 STEP 3: Set your billing option whether the shipping fee is paid by seller or buyer.

STEP 4: Choose your preferred collection point for returned shipment.

STEP 5: Copy and paste the code to your website and you’re done!

Or

STEP 5: Share the URL with your receiver when they want to book for returned shipment.

Just about every eCommerce seller wears a sales and customer relationship person’s hat in a small business but providing great post-sales service doesn’t have to be hard. Chance are if you heard of EasyParcel new feature – QuickReturn. Have a try now!